India: Social media finally has its campaign in the sun

Arvind Kerjiwal, leader of the Aam Aadmi Party, made great use of social media in his successful campaign for x. Pictured addressing auto drivers in June last year (Image: Rohit Gautam/Demotix)

Social media played a significant part in Arvind Kerjiwal’s successful campaign to become chief minister of New Dehli. He is pictured here addressing auto drivers at a protest in June last year (Image: Rohit Gautam/Demotix)

Much has been written about the influence of social media in the upcoming Indian national elections, expected to take place in mid 2014.

While the two major political parties, the Congress and BJP, have invested in social media cells, the larger consensus is that the internet is still largely an urban phenomenon, and therefore, somehow, not important. According to the latest TRAI figures, rural tele-density still stands at 42%. However, the flip side is that urban tele-density, currently at 144.28%, has allowed the cities to become a litmus test of what could happen if the population was able to access the internet, therefore social media, during election time.

Against the backdrop of social media giving the average citizen a voice to express often ignored opinions, came the anti-corruption protests of 2011, led by Gandhian Anna Hazare and his commander-in-chief, former bureaucrat Arvind Kejriwal. As the two spearheaded a campaign to fight against the injustices meted out to the common man through an oppressive political system, and fought for an anti-corruption law to be passed, they found an onslaught of support over social media by the middle class. Even the TV news channels got caught up in the noble theatrics, keeping the cameras live at Anna Hazare’s hunger strike in the capital, attracting more viewers, and also more supporters for their cause.

Two years later, the bill has been passed – but Team Anna, as it was popularly called, split into two factions The first remains under the leadership of Anna Hazare, and has dissipated into the background. The second, however, has only grown in size and stature. Arvind Kejriwal, in perhaps the most maverick of moves, sits in the capital of India today as its chief minister. This, with a groundswell of support not just from the haggard residents of New Delhi, but seemingly growing support from all over the country. Many factors have contributed to this rise; however, one can certainly identify the role of social and citizen media in shaping this particular election, especially when it comes to Delhi’s middle class.

Kejriwal formally formed the Aam Aadmi Party in November 2012, which translated means the ‘Common Man Party’. They decided to contest the 2013 Delhi elections, with Kejriwal directly taking on three time Congress Chief Minister, Sheila Dixshit, in her constituency. He defeated her.

The Aam Aadmi Party today has 1, 137, 873 likes on Facebook. People can donate to the party online, and follow its leaders on Twitter. What’s more, in a clear and concise website, AAP lists out its manifesto, explanations about its constitution and decisions and even an internal complaints committee. It has a video link, a blog, and even an events page so that people can join in. As it gears up for the 2014 national elections, AAP is also inviting nominations for candidates online. This is unheard of in Indian politics, where politicians are born out of birthright or bribes.

As elections in Delhi were underway, Indian media reported that Kejriwal had admitted to learning from Barack Obama’s social media strategy of 2008, which many believe helped him win the White House. Seven thousand dedicated volunteers consisting of students, workers, people on sabbatical from their jobs, and even retired government officials joined to help AAP rise to power. They collected roughly $1.8 million USD for the campaign in 2013. After the campaign was over, analysts revealed the success of AAP with first time voters: AAP’s online coordinators talk of reaching 3.5 million people just before voting day with an app called Thunderclap, which sits on your Facebook page and tells you to go vote. There seemed to be some sort of social media pressure to be trendy and go vote when it came to the youth of Delhi. However, when it came to its low-income group supporters, AAP did not rely on the power of social media, but implemented a door-to-door strategy which would work in that demographic.

AAP has not been without its share of controversies, the most recent of which was deftly handled through opinion polling over telephone and social media. Kejriwal had announced that in the cause of a hung election in Delhi, his party would absolutely not take the support of either the BJP or Congress to form government. The situation played out exactly as they hoped it wouldn’t. So as to not go back on his word, but still have the option of forming government, AAP decided to ask the people what to do. Suddenly, the people of Delhi could vote in various ways, advising Kejriwal on what he should do. After the polls closed, Kejriwal declared that overwhelmingly, AAP supporters wanted him to form government, which he did. As expected, the BJP has alleged that the “so-called referendum” was actually members of the Congress Party spamming the poll to ensure AAP took Congress support to form government, thereby letting the defeated Congress government regain a position of power.

The takeaway from Kejriwal’s success is that social media buzz, leading to (or perhaps caused by) the mainstream media coverage, has effectively resulted in a small time activist now sharing prime time space with Prime Ministerial candidates like the Congress’s scion Rahul Gandhi and the BJP’s Narendra Modi. In the virtual world, the scales are shifting. The Times of India reports that television channels and social media immediately latched on to AAP leader Arvind Kejriwal as the new ‘hero’ who has since then been eating into Modi’s turf – that of the ‘public mind space’. In this war for public attention, Kejriwal seems to be gaining ground at Modi’s cost.

The Aam Aadmi Party and Arvind Kejriwal have certainly cornered the market on becoming heroes for promises made, aided by a masterful communication strategy. But there is more to this. Indians – residents of New Delhi – finally were able to participate in the interactive social media political campaign that they had previously only read about. The promise of an active democracy where the political leaders don’t just dictate terms but actually solicit and respond to the common man is too tempting an offer to ignore. In his first few days in office, Delhi’s new chief minister was unable to come in to the office, and almost comically tweeted that he was held back because of “loose motions.” The joke goes that perhaps some filters are necessary on social media!

However, irrespective of whether AAP delivers on all its promises or is somehow muscled out of office in a few months, it has proven something to all Indian media watchers. Social media buzz has helped in shaping the agenda for India’s largest and most important city, making a newly formed political party into a serious player in just over a year. This is significant as India has over 360 political parties, and space is limited on the national stage. With a few months to go until the national elections, one can expect more articles in the newspapers, listing out how other politicians have suddenly found the value of interacting with the common man over Facebook and Twitter, helpfully answering questions and taking feedback.

This article was p0sted on 6 Jan 2013 at indexoncensorship.org

UAE: Activist sentenced to two years in prison for tweeting

Waleed al-Shehhi (Image @uae_detainees)

Waleed al-Shehhi (Image @uae_detainees)

Waleed al-Shehhi, an activist from the United Arab Emirates, was today sentenced to two years in prison and fined 500,000 Dirhams (£84,500) for tweeting about the trial of a group of human rights defenders known as the “UEA 94”.

The 94 activists, many of which were arrested in September 2012, were charged in January for “seeking to seize power.” Al-Shehhi tweeted about the authorities failure to investigate alleged torture against political prisoners, and called for the release of activists he believed had been detained for taking part in the pro-democracy movement.

Al-Shehhi, who was arrested on 11 May 2012, was sentenced on Articles 28 and 29 of the Cybercrimes Decree. This bans the use of information technology to “endanger state security” and “harm the reputation of the state.”

“Authorities are using the veil of national security to target peaceful political activists and it is having a chilling effect on free speech in the country,” Rori Donaghy, Director of the Emirates Centre for Human Rights said in a statement.

This article was originally published on 18 Nov 2013 at indexoncensorship.org

Should young people have the right to be forgotten online?

In light of the recently passed Californian law allowing minors to delete any of their online activity, Index organised a Google Hangout in association with student newspapers York Vision and The Student Journals, on whether young people should have the right to be forgotten on social media.

Watch the discussion between York Vision editor Patrick Greenfield, Student Journals editor Amy Ashenden and Index’ Alice Kirkland and Milana Knezevic below.

What do you think? Have your say in the comments or tweet us at @IndexCensorship.

Social media becomes the scapegoat in India

Illustration: Shutterstock

Illustration: Shutterstock

India’s National Integration Council met in the last week of September 2013 to discuss the threat of communal violence in the country. The council, first set up in the early 1960s, gives senior Indian politicians and public leaders a platform to discuss issues that could divide the country along caste, communal, language and regional fault lines. This September, with the backdrop of violent communal clashes that have seen over 50 killed and 40,000 displaced in India’s most populous state, Uttar Pradesh, Prime Minister Manmohan Singh sat with some of the Chief Ministers, to discuss how to resolve these issues.

There were early reports that the meeting was going to discuss the ‘misuse’ of social media, as news reports have indicated that the violent clashes in Uttar Pradesh were spurred on by false videos on YouTube. In India, the regulation of social media has been a subject of great controversy. The government has, in the past, used the IT Act’s Section 66(A) to arrest people for irresponsible posts that they claimed could cause ‘communal tension’. However, as the famous case of the Palghar girls demonstrated, many early arrests under this Section were politically motivated. Similarly, while the government has in the past asked social media companies to take down controversial posts, it has been revealed that most of the requests were again to take down criticism against the government.

However, at the same time, social media and MMS (multimedia messages through texts) have indeed been known to cause real damage. Last year, false rumours spread through MMS resulted in the exodus of northeastern migrants from south India, as the threat of violence seemed imminent. At the time, the government had to ban bulk text messaging, and ultimately restricted messages to 5 a day to curb any more rumours. Meanwhile, with global violence in the aftermath of the YouTube video, The Innocence of Muslims, the government of Jammu and Kashmir decided to suspend the internet for a few days to prevent any incidents.

Only about 164.81 million Indians have access to the internet, and only 143.20 million over mobile phones according to official figures released by the Telecom and Regulatory Authority of India in March 2013. Given this scenario, both the reach in terms of positive and negative impact, is still quite limited in India.

The prime minister, however, chose to focus on social media’s role on fanning communal violence in his address at the National Integration Council. His views on hate speech on social media were echoed by many others, including Uttar Pradesh Chief Minister Akhilesh Yadav, Maharashtra Chief Minister Prithviraj Chavan, Assam Chief Minister Tarun Gogoi, Jharkhand Chief Minister Hemant Soren, Haryana Chief Minister Bhupinder Singh Hooda and Meghalaya Chief Minister Mukul Sangma. The majority of chief ministers, then, favour social media regulation. Ideas thrown forward included taking action within the current legal framework, setting up ‘social media laboratories’ to monitor posts under intelligence departments and even mobilizing NGOs and prominent citizens to counter social media rumours.

There are a few important points to keep in mind while looking at this debate: the real need for regulating social media, scapegoating by politicians and finally, preserving freedom of expression and an open internet.

Given India’s experience with hate speech online, and reports about gender targeted abuse, along with abuse based on political, caste, community and regional affiliation, there is a valid point raised for some kind of regulation of social media. However, the real question is the kind of regulation India chooses to favor. In China, a new law can charge people with defamation if a false rumor started by them gets reposted over 500 times. In India, current laws allow citizens to go to court over information that has even caused them “annoyance” under Section 66A of the law. To ensure this is not abused, the government has now mandated that a senior police officer looks at individual cases before allowing charges to be filed to avoid nuisance cases. In the aftermath of the Muzzafarnagar riots of Uttar Pradesh, some citizens are urging the National Human Rights Commission to ask the Department of Telecom to screen and remove inflammatory posts on social media. However, when looking at cases where mass impact can cause damage (such as the exodus of northeasterns from south India), the government relied immediately on technology to solve the problem. The same can be said of the Jammu and Kashmir government, which switched off the internet, at the slightest hint of trouble.

However, both responses need to have legal sanctity. We already know the Indian government monitors its citizens’ communications, and much like many other governments across the world, and the legal basis for these programmes are still dubious. The government may want to come up with a plan for targeted control of certain communication channels should a particularly disastrous video or message surface over social media, and clearly contributes to an inflamed environment and damage on the ground. Social media is already being used to recruit terrorists. Perhaps some communication channels will be used to organize riots, as have been seen before in London. These will become bigger concerns when more than a sliver of India is connected to the internet. The debate will undoubtedly be seen through the prism of security instead of the freedom of expression, as we are currently witnessing the world over.

In a predominantly uneducated country, rumours run rife, and the result is not violence alone. For example, in 2006, polio campaigns in India have failed in Muslim communities, because of rampant rumours that the polio campaigns were a method to sterilize the community. In 2008, despite warnings, rumours that an apparition of the Virgin Mary would appear to devotees after staring into the sun caused dozens to go blind. Earlier in June 2013, three men were lynched to death in the state of Assam because of a rumour that a group of “naked men” were raping women. This does not mean every misguided or even damaging video needs to be censored immediately.

The constitution of India allows for freedom of expression, although with restrictions. However, any plan to take reasonable action in light of clear and present danger, should be drawn up with the help of civil society organizations and lawyers, and cannot be made and implemented unilaterally. The potential for abuse is too great.

Unfortunately, as it seems today – social media has become become the target of scapegoating by politicians. For example, the violence in Uttar Pradesh may or may not have been caused/spurred by a YouTube video. There is no empirical evidence for that. What isclear is that the Muzzafarnagar riots started with two Hindu boys stabbing a Muslim youth because he stalked their sister. Not YouTube. However, it would appear that instead of focusing on other causes of communal tensions in a neighbourhood, which include poverty, development, and unemployment, senior politicians vilified social media.

With elections looming, can one guarantee that any gap in planning, law and order management or inflammatory campaign speeches won’t be blamed on a tweet or Facebook update? Will the outward calling for “regulating social media” will substitute for real change on the ground?

Finally, the most important point remains. Hate speech, law and order, and mass panic are realities India’s states have been living with for years. It would appear that, in dealing with free expression on the internet, India’s politicians seem to err on the side of control. Perhaps the next election is not just about the economy, but equally about the Indian citizens freedom of expression and freedom from control.

This article was originally published on 7 Oct 2013 at indexoncensorship.org